What's Included

✓ Manufacturing Defect Coverage
Protection against defects in materials or workmanship under normal wear conditions.

✓ Lifetime Professional Cleaning
Complimentary cleaning services to maintain the brilliance and beauty of your jewelry.

✓ Diamond & Setting Inspections
Regular inspections to ensure diamonds and gemstones remain secure in their settings.

✓ Prong Maintenance
Minor tightening and adjustments when necessary due to normal wear.

✓ Jewelry Care Support
Ongoing guidance and assistance from our jewelry specialists.

Complimentary Lifetime Care

To help preserve the beauty and integrity of your jewelry, we offer:

• Professional Jewelry Cleaning
• Diamond Inspections
• Gemstone Inspections
• Setting Security Checks
• Prong Evaluations
• Jewelry Care Consultations

What's Not Covered

The following are excluded from our Lifetime Warranty:

✕ Lost or stolen diamonds or gemstones

✕ Accidental damage, impact, or misuse

✕ Normal wear and tear, including scratches and surface wear

✕ Repairs, resizing, or modifications performed by third parties

✕ Damage caused by chemicals, cosmetics, cleaning products, or improper care

Warranty Claims

If you believe your jewelry requires warranty service, please contact us and provide:

• Order Number
• Photos of the Item
• Description of the Issue

Our team will review your request and guide you through the next steps.

Contact Us

Phone
(520) 485-5188

Email
info@lotus-diamond.com

We are honored to create jewelry that celebrates life's most meaningful moments and are committed to supporting your piece for years to come.